Sheridan Maine are delighted to be working with a market leading business supporting their customer service team in Hampshire.
They are seeking a Customer Service Representative who will undertake the following tasks:
Be the first point of contact for customer enquiries
Liaise with internal departments and allocate queries to correct area
Handle high volumes of inbound calls in a professional manner
Manage the mailbox efficiently
Support customers via the live chat function
This role will suit a highly organised individual who works well under pressure and can handle a busy workload. Professional telephone mannerism and a positive attitude are essential for this position. It is also essential to have prior experience in a similar customer service role.
The client offers excellent training and career development opportunities, and there are additional benefits offered such as a competitive bonus.
You are required to be eligible to work in the UK full time without restriction.
Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
